Effective Date: December 10, 2025

At 3K Factory Watches (https://3kfactory.us.com/), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with our services. By using our site, you consent to the practices described in this policy. We may update this policy from time to time, so please review it periodically.

1. Information We Collect

We collect personal information to provide you with a seamless shopping experience. This may include:

  • Personal Identifiers: Name, email address, phone number, shipping address, and billing information when you place an order or create an account.
  • Payment Details: Credit card information, bank details, or other payment method data processed through secure third-party payment gateways (we do not store full payment details on our servers).
  • Usage Data: IP address, browser type, device information, pages visited, and browsing behavior collected automatically via cookies and similar technologies.
  • Communication Data: Information from emails, chats, or support inquiries you send us.
  • Marketing Preferences: If you opt-in to newsletters or promotions, we collect data for targeted communications.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless voluntarily provided by you.

2. How We Use Your Information

Your data helps us operate our business effectively:

  • Order Processing and Fulfillment: To process purchases, ship products, and provide customer support.
  • Improving Services: To analyze site usage, personalize your experience, and enhance our website.
  • Marketing and Communications: To send promotional offers, newsletters, or updates (with your consent; you can opt-out at any time).
  • Legal Compliance: To comply with laws, prevent fraud, or resolve disputes.
  • Security: To protect against unauthorized access or misuse.

3. Sharing Your Information

We do not sell or rent your personal data. We may share it with:

  • Service Providers: Trusted third parties for payment processing, shipping, website hosting, or analytics (e.g., Google Analytics).
  • Legal Requirements: If required by law, court order, or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

All third parties are required to handle your data securely and only for the purposes we specify.

4. Cookies and Tracking Technologies

Our site uses cookies to enhance functionality, such as remembering your cart or preferences. You can manage cookies through your browser settings. We may also use tracking pixels or similar tools for analytics and advertising.

5. Data Security

We implement industry-standard security measures, including encryption and firewalls, to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data.
  • Opt-out of marketing communications.
  • Withdraw consent or object to processing.

To exercise these rights, contact us at [email protected]. We will respond within a reasonable timeframe.

7. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

8. International Data Transfers

If you are outside the United States, your data may be transferred to and stored in the US. We ensure appropriate safeguards for such transfers.

9. Retention of Data

We retain your information only as long as necessary for the purposes outlined, or as required by law.

10. Contact Us

If you have questions about this Privacy Policy or your data, please reach out to our support team at [email protected] or via our 24/7 chat. We are here to help.

Thank you for trusting 3K Factory Watches with your privacy.